1. Introduction
At Dr Madhuri Dental, we are committed to protecting your privacy and safeguarding your personal information when you use our website or interact with our services. This Privacy Policy explains how we collect, use, store, disclose, and protect your data in accordance with applicable UAE data protection practices.
2. Information We Collect
We may collect the following types of information when you interact with our website:
a. Personal Information
- Full name
- Email address
- Phone number
- Contact details submitted through forms (e.g., appointment or inquiry forms)
b. Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited and interactions on the site
c. Health-Related Information
Where voluntarily provided by you (e.g., when booking appointments or treatment inquiries):
- Medical or dental history details
- Treatment preferences or notes
This information helps us deliver services and improve our offerings.
3. How We Use Your Information
We use the personal and technical information we collect to:
- Manage and confirm appointment requests
- Respond to your inquiries and communications
- Provide dental treatment and care coordination
- Communicate service updates or treatment information
- Improve website functionality and user experience
- Comply with applicable legal or regulatory requirements
We will not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve website functionality.
- A cookie is a small file stored on your device to help personalize and tailor your browsing experience.
- You can choose to disable cookies through your browser settings; however, this may affect some site features.
5. Data Security and Storage
We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, misuse, or unlawful loss.
However, no internet transmission or storage system is entirely secure. You acknowledge this inherent risk and agree that we are not fully liable for security breaches beyond our control.
6. Data Sharing
We may share your information only in the following limited situations:
- With trusted third-party service providers who help operate aspects of the website (e.g., hosting providers, analytics providers).
- When required by UAE authorities or law enforcement requests.
- To comply with legal obligations or in response to legal processes.
We do not sell or rent your personal information to any external parties for marketing or other purposes.
7. Third-Party Links
Our website may contain links to external websites. Once you leave our site, our Privacy Policy no longer applies to those platforms. We recommend reviewing their privacy practices before providing personal information.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to medical record retention requirements)
- Object to certain data processing where applicable
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 18 through this website. If you believe that a child’s data has been provided improperly, please contact us immediately so we can remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any revisions will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we process your data, you can contact us at:
📧 Email: care@madhuridental.com
📞 Phone: +971-524 200 771
📍 Address: Crystal building ,121 Sheikh Khalifa Bin Zayed St – Al Karama – Dubai
